Manage Your Subscription

Welcome back! Here's everything you need to manage your Krazies subscription.

Your Current Subscription

Kids Immunity Kit - Monthly

Next Delivery: March 15, 2025
Amount: $34.99 (+ tax)
Payment Method: **** **** **** 1234
Shipping To: [Customer Address]

[Edit Delivery Date] [Update Payment] [Change Address]

Quick Actions

⏸️ Pause Your Subscription

Taking a break? Pause for 1-3 months and we'll resume automatically. [Pause Subscription]

⏭️ Skip Next Delivery

Still have vitamins left? Skip your next shipment with one click. [Skip March Delivery]

📅 Change Frequency

Switch to every 6 weeks, 8 weeks, or every 2 months. [Change Frequency]

📦 Add Extra Items

Need an extra box for travel or backup? Add one-time items to your next order. [Add Items]

Delivery Preferences

Delivery Frequency

○ Every 4 weeks (current)
○ Every 6 weeks
○ Every 8 weeks
○ Every 2 months

Delivery Reminders

☑️ Email me 3 days before each shipment
☑️ Text me when order ships
☐ Call if delivery is delayed

[Save Changes]

Payment & Billing

Current Payment Method

Card: Visa ending in 1234
Expiration: 05/27
Billing Address: [Address]

[Update Payment Method] [Update Billing Address]

Billing History

• February 15, 2025 - $34.99 - Paid ✓
• January 15, 2025 - $34.99 - Paid ✓
• December 15, 2024 - $34.99 - Paid ✓

[View All Transactions] [Download Receipts]

Shipping Information

Current Shipping Address

[Customer Name]
[Street Address]
[City, State ZIP]

[Update Shipping Address]

Special Delivery Instructions

Leave package at front door. Ring doorbell.

[Edit Instructions]

Account Settings

Contact Information

Email: customer@email.com
Phone: (555) 123-4567

[Update Contact Info]

Communication Preferences

☑️ Order confirmations and shipping updates
☑️ Helpful nutrition tips and articles
☐ Special offers and promotions
☐ New product announcements

[Save Preferences]

Need Help?

Common Questions

• How do I cancel? [Cancel instructions below]
• Can I change my delivery date? Yes! Click "Edit Delivery Date" above
• What if I'm traveling? Use "Skip Next Delivery" or pause your subscription
• Can I add extra items? Yes! Click "Add Items" above

Contact Support

Email: hello@thekrazies.com
Phone: 1-800-KRAZIES
Live Chat: Available during business hours

Cancel Your Subscription

We're sorry to see you go! Before you cancel, here are some options:

Alternative Options

• Pause for 1-3 months if you need a temporary break
• Change frequency to every 6-8 weeks if monthly is too often
• Skip next delivery if you still have vitamins left

If You Still Want to Cancel

Effective Date Options: ○ Cancel immediately (no more shipments)
○ Cancel after next delivery
○ Cancel after [specific date]

Reason for Cancelling: (Optional - helps us improve) ○ Price too high
○ Kids don't like the taste
○ Routine didn't work for our family
○ Switching to different vitamins
○ Other: [text box]

[Confirm Cancellation] [Keep My Subscription]

Remember: You can always restart your subscription anytime!