Privacy Policy | The Krazies
Privacy Policy
Last updated: [15th August 2025]
At The Krazies, we take your privacy seriously. This policy explains how we collect, use, and protect your information.
Information We Collect
Information You Provide
- Name and contact details when you place an order
- Payment information (processed securely by our payment processor)
- Shipping addresses for order delivery
- Email address for order updates and optional marketing
- Account preferences for subscription management
Information We Collect Automatically
- Website usage data (pages visited, time spent)
- Device information (browser type, IP address)
- Cookies for website functionality and preferences
How We Use Your Information
Order Processing
- Process and fulfill your orders
- Send shipping confirmations and tracking info
- Handle customer service requests
- Manage subscription deliveries
Communication
- Send order updates and important account information
- Optional marketing emails (you can unsubscribe anytime)
- Respond to your questions and feedback
Website Improvement
- Analyze website usage to improve user experience
- Test new features and functionality
- Prevent fraud and security issues
How We Protect Your Information
- Secure servers with SSL encryption
- PCI-compliant payment processing - we never store credit card numbers
- Limited access - only authorized team members can access customer data
- Regular security audits to ensure protection
Sharing Your Information
We never sell your personal information to third parties.
We only share information with:
- Shipping partners (name and address for delivery only)
- Payment processors (for transaction processing)
- Customer service tools (to help resolve your questions)
Your Rights
Access and Control
- View your data anytime in your account dashboard
- Update information easily online or by emailing us
- Delete your account - contact us to remove all data
- Unsubscribe from emails with one click
California Residents
Under the California Consumer Privacy Act (CCPA), you have additional rights to know, delete, and opt-out. Contact us for details.
Cookies
We use cookies to:
- Remember your preferences and cart items
- Analyze website traffic and usage
- Provide personalized experience
You can disable cookies in your browser, but some website features may not work properly.
Children's Privacy
Our website is designed for parents purchasing for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
Changes to This Policy
We may update this policy occasionally. We'll notify you of significant changes via email or website notice.
Contact Us
Questions about privacy? Email us at privacy@thekrazies.com or call 1-800-KRAZIES.
We will not sell, rent, exchange or give your email address with anyone for the purpose of sending you marketing emails.
We do not disclose your contact information to any third parties other than for order processing, delivery and customer service or feedback purposes unless we have your permission or are required by law to do so. We are totally committed to protecting your privacy.
We may send you follow-up emails from time to time, however you may opt out of receiving such emails by using the unsubscribe link at the bottom of any such email.
Your Concerns
- If you have any questions or comments about The Krazies’s Privacy or Cookie policy, or if you already have submitted information that you do not wish us to have or if you think that The Krazies has cookies or data about you that you do not want us to use or that is incorrect please contact us at the address here or email info@TheKrazies.com and the information will be corrected as soon as possible or removed from our database as you request.
- You may request details of personal information which we hold about you , however, a small fee will be payable. If you would like a copy of the information held on you please write to The Krazies.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: California Online Privacy Protection Act (CalOPPA)
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
The Krazies
3665 Annandale Lane
Suwanee
Georgia 30024
Changes to our privacy policy
- Any changes we may make to our Privacy and/or Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy and/or Cookie Policy.
Cookie Policy
About Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
Cookies are small text files that are stored on your browser or hard drive. The cookies we use cannot harm your computer, do not contain any personal information, and cannot be used to identify you.
- Cookies are a technology which can be used to provide you with tailored information from our website. A cookie is an element of data that our website sends to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
- If you do not wish for us to use cookies when you use our website please adjust your internet browser settings to not accept cookies. Please note that cookies allow you to take full advantage of the services we provide through our website and so we recommend that you leave them turned on in order to get the best browsing experience on our website.
- We use the cookies for the following purposes:
- administer and enhance the site and service
- operation of our website. This includes, for example, cookies that allow you to log into our website or use the website’s shopping basket and keep track of the contents of your shopping cart;
- recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily;
- completing the user’s current activity;
- research and development.
- Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
- We will only disclose information to third-parties for goods delivery and customer service or feedback purposes.
- To find out more about cookies including how to manage your cookie settings, please visit www.allaboutcookies.org.
Our use of cookies
The list below shows all of the cookies that are set by this website and the third-party services we use.
Google Analytics Cookies
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and the number of visits to the website by each visitor as well as their geographic location and the device type used. Google Analytics stores visitor information in an anonymised form and the cookies used by Google Analytics do not store any sensitive data, or data which identifies you personally.
Name | Typical Content | Expires |
_ga | This cookie is used by Google Analytics to collect information to distinguish users and how visitors use our site. We use the information to compile reports and to help us improve the site. The cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and what pages they visited. The cookie does not collect personal identifiable information. The _ga cookie will last for two years. Please refer to Google’s privacy policy which includes analytics for further information: | 2 years |
How to delete and block our cookies
If you want to delete or block our cookies you can do so using your browser's settings. If you would like detailed instructions as to how to do this we recommend you take a look at the guides at AllAboutCookies.org.
Your use of our website without modifying your cookie settings means you consent to our use of cookies.